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Peer reviewedKraft, Ed – CUPA Journal, 1991
College employee assistance program designs demonstrate the varied needs of a workforce. Whatever the model, the helping approach remains to (1) identify problem employees through performance-related issues; (2) refer them to the assistance program for further intervention; and (3) follow up with employee and supervisor to ensure a successful…
Descriptors: College Administration, Counseling Services, Employee Assistance Programs, Higher Education
Peer reviewedSchmidenberg, Olive C.; Cordery, John L. – Employee Relations, 1990
Interviews with 20 branch managers and 20 accountants in an Australian bank determined factors influencing the success of an employee assistance program (EAP). It was found that policies requiring supervisors to act against normal managerial practice doom EAPs to failure. Organizational analysis to integrate the EAP within existing organizational…
Descriptors: Banking, Employee Assistance Programs, Employer Employee Relationship, Foreign Countries
