Health care of the 21st century is undergoing major changes due to a myriad of social factors affecting every level of society. From financial desperation due to the high cost of health care to the increased awareness of a generation asking for better services, the importance of patient satisfaction is paramount. The Centers for Medicare and…

This investigation examines the relationship between prior disability-focused training and university staff members' attitudes toward students with learning disabilities (LD). A survey containing items pertaining to prior disability-focused training experiences and attitudes about students with LD was administered to 300 university staff members.…

To remain globally competitive in science, technology, engineering, and mathematics (STEM), we must increase our number of underrepresented minority scientists (URMs) as our country's population becomes more diverse. For URMs to move up the educational and professional ranks, they need to be properly socialized as graduate students and…

This study assessed Egan's hypothesis that a contract, spelling out in advance sensitivity group goals and member behaviors, facilitates positive interaction and interpersonal growth. Although results were not definitive, the contract group did seem to receive some additional benefits from sensitivity training, when compared to the non-contract…

Systematic human relations training can enhance interpersonal effectiveness, but student reaction to this type of training is mixed. In a study of students enrolled in systematic human relations training, two videotapes dealing with classroom discipline were created. One tape portrayed a non-facilitative interaction, while the other depicted a…

Reviews literature on cognitive style (especially field-dependence-independence) to demonstrate how persons of different cognitive styles are differentially responsive to Human Relations Training (HRT). Provides a conceptual framework for a matching model approach to HRT research. (JAC)

This article presents the findings from a qualitative study that sought to learn about students' perceptions of a Cross-Cultural Learning Community (CCLC) at a large Midwestern University. The article focuses on three major areas that emerged as a result of focus groups: 1) students' reasons for joining the CCLC, 2) the role of the CCLC in the…