There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…

As early childhood programs and schools become more culturally and linguistically diverse, professionals need to create settings that welcome "new voices" and help all children succeed. This comprehensive professional development course gives them the in-depth practical guidance they need. Developed by respected scholar Dina Castro and her expert…

A carefully developed, comprehensive professional development plan takes time, energy, and coordination of resources, but when it's done well, it can seem as effortless as a perfectly pitched curve ball. Seven steps, each with a set of guiding questions, can help planners meet the goal and create a program that produces results. [Appended to this…

This handbook is designed for use by anyone involved in providing educational or training opportunities for women. Chapter 1 discusses the outcome of women's education and use of this handbook. Chapters 2-6 make general suggestions about various issues around the provision of high quality, relevant, and responsive education and training for women.…