Traffic incidents caused by vehicular crashes, roadway construction, disabled and abandoned vehicles, extreme weather conditions, and planned special events, comprise about half of all traffic congestion. As the duration of traffic incidents increases, it increases the probability of severe congestion, secondary crashes, traveler delay, travel…

This paper is a case study. It tells the story of the process that the Council on Accreditation for Parks, Recreation, Tourism and Related Professions beta test site created its learning outcomes assessment program. A planning process was used that has evolved from quality management philosophy and practice: DMADV. Use of DMADV required precise…

This testimony discusses the findings from our recent work on fragmentation, overlap, and potential duplication in federally funded programs that support teacher quality. We recently issued a report addressing fragmentation, overlap, and potential duplication in federal programs that outlined opportunities to reduce potential duplication across a…

This paper describes criteria used to evaluate the effectiveness, efficiency and sustainability of outcomes-based program review. The criteria were generated from a grounded theory analysis of thirteen institutions whose faculty and administrators have been practicing outcomes-based program review from seven to thirty-two years. Examples of the…

An assessment of internal efficiency allows policymakers and education administrators to understand how cost-effective the desired educational outputs, such as promotion and retention rates of students, are being produced from a given input. In Macau, where private school enrollment accounts for more than 90% of the total K-12 student enrollment,…

Efficiency and effectiveness are defined and their potential use is examined in simple examples. It is argued that it is important to distinguish between the two and to measure components of educational processes rather than apply global values that are descriptive of courses and departments. (MSE)

Proposes the use of the multiple criteria utility theory, a means of measuring satisfaction of predetermined evaluative criteria, quantifying their relative importance, and identifying and determining the best trade-offs among them to evaluate information systems. This method is demonstrated via the evaluation of a hypothetical selective…

This paper describes a management system for secondary vocational education programs that is based on a cost-effectiveness analysis model. The model described was developed specifically for use in planning and evaluating secondary school vocational programs, although it might be applied to other educational programs as well. The model generates…

This monograph examines selected issues in the design and conduct of program and project evaluation in developing countries, with a focus on the evaluation of international technical assistance programs. Chapter 1 introduces the evolving role of efficiency criteria in the evaluation of educational systems. Chapter 2 provides detail on the nature…

School counselors' job descriptions leave room for many unexpected and unplanned activities. The Montgomery County Public Schools in Maryland chose to address the challenge of counselors being assigned non-guidance tasks with a combination of approaches. Data collection, development of a transdisciplinary service provision model, revision of the…

Describing the methodology by which the quality of ambulatory health care in the Indian Health Service (IHS) might be measured, this report presents a brief review of the literature; discusses design decisions basic to the methodology; presents a pilot study; and presents examples of process maps, indicators and adult criteria, and data collection…

In the past decade, based on a change in paradigms in university policy, performance funding on a cantonal and central state level has been introduced in Switzerland: the universities have been granted higher autonomy, combined with global budgets and contract management by the responsible authorities (cantonal authorities). At the same time, the…

A study was undertaken to identify and analyze dysfunctional elements in the administration of ESEA Title I, and to determine the impact of these elements on administrative behavior and program effectiveness at the local educational level. A model of administrative behavior and hypotheses was developed, and the literature reviewed for discrepancy…

A study of the use of and attitudes about language laboratories focused on teacher perceptions of their speed, accuracy, and motivational capability and on the extent to which these characteristics are exploited in classroom use by teachers and students. Observers in four British schools of English rated details of language laboratory use in a…

Information was gathered about how Technical and Further Education (TAFE) agencies throughout Australia were implementing and using performance indicators. The context of TAFE's perceived mission and corporate goals were considered. A history of the development of national performance indicators in TAFE was compiled. The project drew heavily on…