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Ho, Li-An; Schwen, Thomas M. – Performance Improvement Quarterly, 2006
We identify literature that argues the process of creating knowledge-based system is often imbalanced. In most knowledge-based systems, development is often technology-driven instead of requirement-driven. Therefore, we argue designers must recognize that evaluation is a critical link in the application of requirement-driven development models…
Descriptors: Artificial Intelligence, Computer System Design, Program Effectiveness, Performance Technology

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