Briefly outlines the types of job training provided by the Travelers Companies, the five major challenges facing this financial services enterprise as it pursues its varied training missions, how it defines high technology, and some features of its high technology training approach. (MBR)

The question "How should one decide which jobs are related to a training program?" must be answered directly and consistently before specialized training can be planned or evaluated. A conceptual framework is needed to provide a useful structure for thinking about the concept of training-related jobs, and certain issues must be resolved…

The question of whether graduates of programs in Australia's technical and further education (TAFE) sector get what they want from training was examined by analyzing data from the 2001 Student Outcomes Survey. The survey collected data on students who completed a full course of study and graduated from a TAFE institute in Australia in 2000. The…

The application of frontline management training in the community and health services (CS&H) industry in Victoria, Australia, was examined through interviews with managers of 11 user and 11 provider organizations in the public and private sectors. The study focused on the following topics: (1) the appropriateness of the Frontline Management…

The Learning Enrichment Foundation (LEF) in Toronto, Ontario (Canada) offers 12 targeted training programs that have successfully helped "hard-to-serve" clients return to the workforce. Compared with traditional training, targeted training has a much narrower focus and adapts quickly to industry trends to meet employers' changing…

This document contains 11 papers from a 2-day meeting on the principles, practice, and effectiveness of Jobrotation, which denotes a European Union program of investing in human capital by giving employees the opportunity to temporarily leave their posts for training without any major disturbance in the production process. The following papers are…