Despite research pointing to the crucial role nonacademic staff play in student success in higher education, large-scale reform efforts at community colleges and elsewhere typically focus little direct attention on interpersonal interactions between students and staff. Caring Campus is a program developed and administered by the Institute for…

Use of service-learning is burgeoning among higher education institutions in Hong Kong and expanding in Asia. The positive student outcomes that have been reported in Western society, however, are not as widely recognized in Asian society. Asian institutions of higher education need a standardized measurement of outcomes that will help refine the…