In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

Each night, around 20,000 people--both adults and children--make the streets of Dhaka (the capital city of Bangladesh) their home. Living amongst the noise, rubbish, and traffic, thousands of families walk down the streets of Dhaka, looking for a safe place to rest for just a few hours each night. Trapped in a vicious cycle of poverty, the…

Describes an orientation program that was developed at Northern Kentucky University to supplement the specific job training provided for student employees in the university libraries. Goals that include an increased knowledge of library operations and strengthened commitment to assigned work are discussed, and the program's effectiveness is…

This article examines staff training from a different perspective, as a means of transmitting organizational culture to student employees through a closer communication between career and student part-time employees. Results of a qualitative survey suggest communication supports multigenerational relationships and administrators who invest in…

Discusses integration of the government publications reference collection into the central reference collection at the University of Arizona library. Topics include the integration process, training methods, the training program effectiveness survey, perceptions of competence in reference provision, and an assessment of government documents…

The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in…

Like most academic libraries, Purdue University Calumet depends heavily on student workers for its daily operations. After the investment of time and effort involved in training student workers, it is important to retain them from one year to the next. This case study examines training procedures that are designed to cultivate a sense of mutual…