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A Different Approach to the Evaluation of Research Libraries. Research Brief No. 6.

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Council on Library and Information Resources, Washington, DC. – 1998

In 1996, the Council on Library and Information Resources (CLIR) supported a project at Rutgers University that applied new economic theories to measuring how well research libraries fulfill their service roles. This summary draws on the original proposal and the final report from the project's directors. The evaluation of library performance is…

Descriptors: Academic Libraries, Benchmarking, Data Analysis, Evaluation Criteria

Benchmarking and Its Relevance to the Library and Information Sector. Interim Findings of "Best Practice Benchmarking in the Library and Information Sector," a British Library Research and Development Department Project.

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Kinnell, Margaret; Garrod, Penny – 1995

This British Library Research and Development Department study assesses current activities and attitudes toward quality management in library and information services (LIS) in the academic sector as well as the commercial/industrial sector. Definitions and types of benchmarking are described, and the relevance of benchmarking to LIS is evaluated.…

Descriptors: Academic Libraries, Benchmarking, Business, Evaluation Methods