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Direct linkLarbi-Apau, Josephine A.; Moseley, James L. – Performance Improvement, 2010
Basic measurements and applications of six selected general but critical operational performance-based indicators--effectiveness, efficiency, productivity, profitability, return on investment, and benefit-cost ratio--are presented. With each measurement, goals and potential impact are explored. Errors, risks, limitations to measurements, and a…
Descriptors: Performance Based Assessment, Measurement, Performance Technology, Outcomes of Education
Aaberg, Wayne; Thompson, Carla J.; West, Haywood V.; Swiergosz, Matthew J. – Performance Improvement, 2009
This article provides a description and the results of a study that utilized the human performance (HP) model and methods to explore and analyze a training organization. The systemic and systematic practices of the HP model are applicable to military training organizations as well as civilian organizations. Implications of the study for future…
Descriptors: Performance Technology, Models, Military Training, Organizational Effectiveness
