This chapter is a case study of one institution's effort to institutionalize a process through which student development is promoted through active engagement with the community.

New strategies for allocating limited resources to achieve maximum program effectiveness in times of declining enrollments coupled with inflation are discussed. A model for resource allocation is proposed and a case study presented. (Author/SF)

Over the past decade, cross-functional quality improvement teams have been formed not only to reengineer work processes but also to enhance community and create incentives and recognition; they have moved the university from planning to action. (Contains 1 table.)

Recent literature on academic program review or evaluation is reviewed, including case study reports of ways in which systematic reviews of programs have been designed and carried out at selected colleges. Attention is given to procedures that have been used or suggested for collecting information. (MLW)

A future-search conference is a participatory planning and decision-making process in which a group of individuals with diverse perspectives come together; engage in a process of data collection, discussion, and learning; and decide on an appropriate course of action. The competencies, skills, and intellectual capital developed as part of this…

Integrated planning promotes collaborative thinking and furnishes mechanisms for linking strategic plans with operational plans. (Contains 1 figure.)

The rationale for state-level program reviews in hiqher education is illustrated by case studies in Florida and New York. Different approaches to evaluation, reviews of existing programs, and agency structure and responsibilities are also discussed. (MLW)

This chapter uses a case study to develop a set of contexts and conditions for improving the alignment of purposes of alumni survey research within and across higher education institutions. (Contains 2 tables.)

The processes and effects of state performance audits of postsecondary academic programs are illustrated by case studies in Wisconsin and Virginia. Main problems are: the difficulty of establishing legislative intent; lack of appropriate performance indicators, measures, and standards, and issues of timeliness and impact. (MLW)