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Pearson, Cecil A. L.; Armstrong, Robert W. – Journal of Tertiary Educational Administration, 1995
Implementation of a job development program within the personnel administration function of an Australian university is evaluated. The program, following principles of the Total Quality Management approach, was found to have favorable impact on a number of work-related variables, in comparison with the traditional approach used in another…
Descriptors: Administrator Role, College Administration, Foreign Countries, Higher Education
