Eight teams of elementary and middle school teachers developed pilot online courses for the North Carolina Virtual Public School (NCVPS) in the USA. A qualitative case study with focus groups and a follow-up survey helped to identify common needs of these non-traditional course designers during course development efforts. Findings suggest virtual…

Monitoring the learning process in computer supported collaborative learning (CSCL) environments is a key element for supporting the efficacy of tutor actions. This article proposes an approach for analysing learning processes in a CSCL environment to support tutors in their monitoring tasks. The approach entails tracking the interactions within…

Discusses academic support programs for distance education students and describes the results of an evaluation of the orientation program at the University College of Central Queensland (UCCQ). A questionnaire was used to determine the costs of the program, whether student needs were being met, orientation attendance, and needed changes or…