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Freed, Jann E.; And Others – 1997
This digest, based on a larger report of the same title, summarizes principles for improving quality in higher education institutions. Emphasis is on the effect of the principles when they are used holistically to create a culture of academic excellence. The quality principles are based on the conceptual framework of total quality management (TQM)…
Descriptors: College Outcomes Assessment, Decision Making, Educational Quality, Efficiency