Support requests were documented for 10 teachers (4 kindergarten, 4 grade one, and 2 grade one/two teachers) who received just-in-time instructional support over a 2 1/2 month period while implementing a novel reading software program as part of their literacy instruction. In-class observations were made of each instructional session. Analysis of…

There is a growing consensus among educators and the general public that technology should play a more integral role in students' education. However, the question of whether the introduction of technology into the classroom has a positive impact on teaching and learning is still under intense debate within the educational community. This…

This article explores the implementation of effective synchronous voice communication sessions within a graduate level university program in education. Through the analysis of data derived from the multiple perspectives of an instructor, graduate student, program administrator and instructional technology support person, challenges and highlights…

Distance education and information and communication technologies (ICTs) have been marketed as cost-effective ways to rescue struggling educational institutions in developing countries, particularly in sub-Saharan Africa (SSA). This study uses classroom video analysis and follow-up interviews with teachers, students, and local tutors to analyse…