This chapter discusses efforts to define and improve the quality of afterschool services, highlighting areas of agreement and identifying leading-edge issues. We conclude that the afterschool field is especially well positioned to deliver high-quality services and demonstrate effectiveness at scale because a strong foundation has been built for…

This paper describes validity of quality improvement system (QIS) performance measures and longitudinal change over four years in Oklahoma 21st Century Community Learning Centers (CCLC) programs. In general, our findings indicate that the Oklahoma Afterschool Improvement Process is performing in accordance with its purposes: using accurate…

This brief describes a model for a generic theory of change that highlights the relationship between the qualities of youth experience in out-of-school time (OST) programs. This model bears the acronym QuEST from the sequence: quality (Qu), engagement (E), skills (S), and transfer (T), The QuEST theory of change requires program providers to think…

A quality improvement system (QIS) is an intentional effort to raise the quality of afterschool programming in an ongoing, organized fashion. There are a number of reasons the QIS is gaining popularity. The main reasons community leaders are drawn to improving quality is that they know that 1) higher quality programs will mean better experiences…

In the fragmented out-of-school-time sector, defining and measuring quality in terms of staff behaviors at the point of service provides a common framework that can reduce obstacles to cross-sector and cross-program performance improvement efforts and streamline adoption of data-driven accountability policies. This chapter views the point of…