This study used both focus groups (qualitative) and survey data (quantitative) to develop and expand an instruction program for GIS services. It examined the needs and preferences faculty and graduate students have for learning about GIS applications for teaching and research. While faculty preferred in person workshops and graduate students…

Museums for America (MFA) is the largest IMLS grant program for museums; it supports institutions by investing in high-priority, high-value activities that are clearly linked to the institution's strategic plan and enhance its value to its community. MFA grants situate projects within a framework of meeting three strategic goals: engaging…

Today's undergraduates approach research with needs and expectations that challenge traditional library services. The foundation for leading an effective response is the ability to assess undergraduate needs and translate these needs into tangible strategic initiatives that contribute to student academic success. This paper describes the…

This article describes the need for rethinking resource sharing to offer both library users and nonlibrary users options to obtain the material they seek from both libraries and commerical sources. The article discusses several programs that are emerging including the "GoGetter" function, the Rethinking Resource Sharing Manifesto, user needs, and…

This manual is intended to provide guidance to those interested in establishing an electronic bulletin board system (BBS) that enables users to send and read messages both individually and by teleconferencing, and to transfer files to and from the system. The manual begins with a definition of a BBS and explains its uses and facilities. It then…

This article identifies potential users of disability-related information, lists categories of information need, considers information management at the national and local levels, offers an eight-step series of questions to guide in the provision of information services, and discusses sources of funding. (DB)

Describes several Peace Corps volunteers' experiences in establishing libraries in developing countries. Discusses how the service teaches global diversity and trains librarians to recognize needs and address them. Presents recommendations by returned Peace Corps volunteers for developing sustainable library plans for communities in developing…

This paper suggests that by 2004, the traditional public libraries will have ceased to exist and new, attractive future libraries will have taken their place. The Libraries 2040 project of the Netherlands is initiating seven different libraries of the future. The Brabant library is the "ultimate library of the future" for the Dutch…

The director of the Queens Borough Public Library (Jamaica, New York) examines the role of the public library in helping to prevent illiteracy and discusses innovative ways libraries can serve adult readers and learners, using the Queens model as an example. Includes a sidebar by Audrey Gorman "Toward a New Definition of Literacy." (AEF)

The desire to better serve small business users for their government information needs led to a study of small business executives in New Jersey. Research findings provided further motivation, guidance, and input for development of a successful Internet training program. The authors' experiences showed academic librarians could improve…

The purpose of this study was to determine norms against which the characteristics of community library services could be tested. The five oldest community libraries in the Pinetown (South Africa) public library system were examined. Results showed that certain public library systems, like Pinetown, have made significant progress toward becoming…

Because many schools face the difficult task of training teachers to use the Internet, this paper provides guidelines for planning and implementing an Internet training program for teachers. The first issue that must be addressed is defining goals and objectives by assessing the needs of the network users. Next, the various methods of Internet…

This book and its accompanying video are part of the work of the Transnational Innovation Multimedia for Employment (TIME) project in England, a project designed to look at the life-long learning needs of inner-city community members and when appropriate to negotiate access to higher education. This guide is aimed at helping those who are…

This paper describes the Maine Consumer Information and Technology Training Exchange (Maine CITE) project designed to increase the availability and use of assistive-technology to Maine people with disabilities. Maine CITE is a 3-year project supported by the Maine Department of Education, Division of Special Education, with a grant from the…

Discusses a survey conducted at Miami-Dade Community College to document the characteristics, needs, and knowledge of library users, and explains how the survey became an essential tool for decision making by community college library administrators regarding the elimination or initiation of programs and services. Describes the study and its…