The article examines a relatively new tool to increase the effectiveness of organizations and people. The recent development and background of Appreciative Inquiry (AI) is reviewed. Basic assumptions of the model are discussed. Implications for departments and divisions of student affairs are analyzed. Finally, suggested readings and workshop…

The Division of Student Affairs at the University of Michigan in Ann Arbor engaged in an iterative strategic process to create and implement a set of long-range goals. This strategic journey continues to evolve, uniting a guiding framework of strategic planning steps, a reflective process with an assessment component within each step, and a group…