Because of high accident rates and the unique conditions faced in Arctic flying, a project was conducted to develop a training program for airline pilots flying over Alaska. Data were gathered, through the critical incident method in conjunction with traditional job-analysis procedures, about how experienced Alaskan pilots learned to cope with the…

Attempts to bring a practical emphasis to the subject of sales training guidance for both newer and more experienced sales trainers. Explores the potentials, procedures, and possible limitations of applying a strategic planning process within corporate sales training functions. (CT)

This guide for the providers of training for trainers details the core (job) competencies required for the majority of specialist training jobs. Its purpose is to provide a basis from which the planning and development of training for trainers can proceed. Introductory materials include definitions of the roles of the trainers, other definitions,…

Describes an on-the-job training program that contains seven major steps: obtain executive support, identify departments relevant to the target job, develop performance competency lists and measures, determine a training schedule for each trainee, assign a mentor to each trainee, develop a training manual, and develop a trainee and supervisor…

This publication is part of the study materials for the distance education course, Curriculum and Competencies, in the Open Campus Program at Deakin University. It contains 39 papers on the nature, historical development, and delivery of competency-based training (CBT) and on the Australian and international debates surrounding CBT. The following…

This document is the course book of an accredited 3-day professional development course for qualified basic skills tutors in the United Kingdom who are interested in working in workplace settings. The course materials are organized into 17 sections grouped into 4 units as follows: (1) general concepts of workplace language, literacy, and numeracy…