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Download full textGary Ellis; Jingxian Jiang; Darlene Locke; Patti A. Freeman; Kaylee Jorgensen – Journal of Youth Development, 2022
We introduce a new experience design tool, an experience journey map, to assist youth professionals in planning engagement, immersion, and absorption activities. Experience journey maps are based on customer journey maps, which are widely used in business service design. This new approach highlights strategies for engendering deep structured…
Descriptors: Youth Programs, Concept Mapping, Learning Strategies, Performance
