Long residential courses for professional managers are a very special type of service industry, presenting peculiar problems for the course organizer to manage. This article deals with the choices the course organizer faces. It is argued that the role of course organizer or program director will benefit by being seen as "service management."…

Four training experts are interviewed regarding developing training programs on an unfamiliar topic. They all said: teach yourself first, determine the needs to be met, and use the experts. They disagreed on the degree of knowledge a trainer should attempt to achieve and the types of resources trainers should use. (CT)

The Imatra (Finland) Project, founded especially for entrepreneurial and vocational training, provides advice concerning product planning; product development and patenting, plus matters related to export; and provides direct help in arranging financing, in cooperative subcontracting and in research services. (Operational strategies and…

Planning details are suggested for producing a quality, cost-effective training video. Discusses choosing a video medium, writing the script, and deciding on production facilities. Tips to consider when hiring an outside consultant are also given. (CT)

Describes a study conducted to determine how many state governments had established employee assistance programs (EAPs). Results concerned how state EAPs are organized, services provided, cost of programs, what dollars or productive benefits were calculated, and what problems have been encountered by state EAPs. (CT)

The authors advocate a holistic approach to program development that transcends the boundaries of the sponsoring agency and provides a link between needs assessment, instructional design and development, learning activities, and societal impact. This frame of reference views the efforts of adult educators and their organizations as means to…

Describes organizational structures and multi-institutional relationships developed to implement a Regional Plan for continuing education in nursing. Modifications of the Regional Plan according to local needs and benefits derived are included. (WL)

Noting that a family with young children is under tremendous pressure and that a babysitting cooperative can give parents relief during a vital stage of a family's development, this book provides guidance for mothers of preschool children in starting and maintaining a Smart Mom's Babysitting Cooperative based on the University Place Baby-Sitting…

This book discusses incorporating community-based social marketing techniques programs. The first chapter explains why programs that rely heavily on conventional methods to promote behavior change are often ineffective, and introduces community-based social marketing as an attractive alternative for the delivery of programs. Chapter 2 describes…

This guide was developed as part of the Child Care Partnership Project, a multi-year technical assistance effort. The Partnership Project provides a series of technical assistance resources and materials to support the development and strengthening of public-private partnerships to improve the quality and supply of child care. The guide is…

Use of state funds for individual faculty and departmental improvement in the public junior colleges is discussed in terms of a planning philosophy, a plan description, and approaches to implementation. (JO)

Studied current and projected involvement of counselor education departments in marriage and family counselor training to assess the extent counselor educators agreed with 30 marriage and family counseling competencies. Results indicated high level of involvement in marriage and family counseling preparation with an indication of increased…

Describes and explains the process adopted by one community group in its attempt to conceptualize, design, and implement training programs for the preparation and development of community workers. (CT)

The concept of the free university is presented: its history, structure, philosophy, examples of courses taught, fee information, and the idea of self-directed learning. Information is also included on the Free University Network and on how to start a free university. (CT)

Describes the College of the Living, a program of continuing education for the disabled at Colorado State University: its history, program design, philosophy, needs assessment of the target population, objectives, implementation, and program evaluation. (CT)