We introduce a new experience design tool, an experience journey map, to assist youth professionals in planning engagement, immersion, and absorption activities. Experience journey maps are based on customer journey maps, which are widely used in business service design. This new approach highlights strategies for engendering deep structured…

In this design case, we report our design and playtest of a form of alternative reality, educational simulation that we call a playable case study (PCS). One of the features that make our simulations unique is how they are designed to implement a principle called This Is Not a Game, or TINAG, meaning that the affordances we design into the…

Educational Opportunity Program (EOP), Summer Bridge Programs (SBP)across the California State University (CSU) system vary in design and delivery. This mixed-methods study investigated six CSU SBP designs, delivery, and 4-year graduation rates of SBP participants during the 2015 through 2019 years. The qualitative portion of this study consisted…

Educational leaders face immense challenges each day. Currently, such challenges include, but are not limited to, reckoning with the United States' ongoing legacy of persistent and pervasive racism, supporting students' health and wellness in the aftermath of a global pandemic, and facilitating difficult intercultural dialogs during a time of deep…

This research presents the design of Career Counselling Information System (CCIS), a web-based career counselling information system. The research aims to reveal a design framework for a web-based career information system integrated with universities' labour market performance to support career guidance processes. This research is structured as a…

In this study, we introduce an analytic framework for effective professional development programmes (PDPs) that has been synthesised and derived from the literature. The framework acknowledges that certain design features concerning how to process the content as well as the methods to facilitate teachers' enactment are important but also…

Non-Verbal Cues (NVCs) add to communication effectiveness among individuals in both real and virtual world. Thus, NVCs transference between the two receives increased attention from both the industry and research community. Their efforts lead to sophisticated technological solutions which allow high fidelity NVCs to be transferred from real…

The COVID-19 pandemic instigated a global educational crisis, compelling an abrupt transition from traditional in-person instruction to emergency remote teaching. This sudden shift underscored the need for robust learning management models capable of navigating unprecedented disruptions. The objectives of this research were to ascertain the needs…

Assessment and recognition are key aspects of microcredentials, and other courses offered on massive open online course (MOOC) platforms. Microcredentials are designed to address the needs of employers and learners looking for units of study at a higher education level aligned with the requirements of labour markets. This paper reviews current…

The following resource is an impact story of how NCSI built the capacity of Illinois State Board of Education (ISBE) to design a state system of support to begin addressing the special education teacher shortage. The resource provides context for the intensive technical assistance focusing on improvement science, provides qualitative and…

Purpose: Considering the relevance of education for sustainable development (SD) to enhancing engineers' abilities to contribute towards sustainability-related issues, this study aims to help understand the global context of the insertion of SD into engineering education and to provide guidelines to further evolve research and efforts towards…

The student technology mentor (STMs) team at the University of Hertfordshire have worked together to create an engaging online digital skills course for students. They have designed, developed, and authored content for their peers with the eventual aim of staff learning from these resources. This project will continue to be enhanced and added to…

The sustained recruitment and retention of students in STEM majors is a national concern. Although the rate of attrition in these majors is comparable to other majors, the demand for trained scientists to enter the workforce with a baccalaureate degree is high. To enhance retention and support of STEM students from their first year until…

This research aims 1) to study the components and indicators of teachers' training competencies for working in the mutual enterprise, 2) to study current states, desirable states, methods of development, and necessary needs of teachers' training competencies for working in the mutual enterprise, 3) to design and develop the program for enhancing…

This dissertation explores the development and implementation of a community-based educational program, iDREAM, aimed at teaching minoritized youth about Artificial Intelligence (AI) with an emphasis on ethics and social justice. Partnering with two NGOs, this study integrates Culturally Sustaining Pedagogy (CSP) and Critical Computational…