In the last two decades, there has been a proliferation of Web-based course-management systems designed to facilitate postsecondary teaching (for example, WebCT, Blackboard, Desire2Learn, Moodle). In general, these systems provide analogs for delivering lectures, holding class discussions, giving quizzes and examinations (typically multiple…

The authors describe the University of Central Florida's top-down/bottom-up action analytics approach to using data to inform decision-making at the University of Central Florida. The top-down approach utilizes information about programs, modalities, and college implementation of Web initiatives. The bottom-up approach continuously monitors…