The use of analytical models and quantitative methods for both short- and long-range problem solving offer library managers an excellent opportunity to improve and rationalize decision-making for strategic and organizational planning. The first step is to identify the problems confronting the library and understand its current capabilities.…

This discussion of the Pennsylvania Model Project follows a flow chart to cover all aspects of the program: mission, awareness and understanding, advantages and disadvantages, commitment, needs assessment, isolation of problems, setting priorities, assessing the present program, reevaluation of priorities, planning staff allocation, goals and…