How can action learning be used as part of an overall approach to changing the culture of an organisation? This article describes some of the work being done by managers in South Cambridgeshire district to build a more empowered and engaged organisation following the appointment of a new chief executive tasked with raising standards in an…

Partnerships between businesses and higher education institutions can help meet the training and information-technology needs of businesses and simultaneously increase the expertise and technology base of the institutions. Challenges include obtaining venture capital, personnel, cultural differences, and legal issues. A Kent State University…

Conceptualization and implementation of a program to train university teaching assistants at McGill University (Quebec) are described. The systematic approach to program development included needs assessment, planning and implementation, and evaluation. The relationship between various levels of the institution and the way in which they have…

Describes the Keene State College (New Hampshire) mode for delivery of information technology, which features collaboration of major college divisions, sustainability within realistic revenue/cost projections, and customer-based service delivery. Pre-implementation conditions, origins of the collaborative arrangement, how organization of campus…

This article presents a protocol change leaders can use to navigate whole-system change in their school districts. The information describing the protocol will help change leaders in school districts and policymakers interested in whole-district change answer the question, "How do we transform our entire school system"? The protocol is…