Since its inception in 1992 at Ball State University, safe zone trainings (SZT) have been conducted at hundreds of institutions of higher education (Poynter, 2017). While previous studies have focused on SZT programs, ally development, and the campus climate for the LGBTQIA community, there is a lack of scholarship on SZT facilitators. This…

This article makes the case for a different approach to the professional development of teachers and school leaders called personal, professional coaching (PPC). Personal, professional coaching is grounded in reflective practices that cultivate self-awareness, emotion management, social awareness, and relationship management. Findings from two…

The New York Telephone Company recently improved its customer relations through the development of a transactional analysis training program for its employees. The program's four phases are described. (Author/BP)

Evaluated the effectiveness of a structured educational program to train premarital couples in communication and mutual problem-solving skills. Couples (N=26) participated in a problem-solving training program, while similar couples (N=28) participated in a relationship discussion group. The problem-solving group showed a greater increase in…

The author describes a three-step technique for helping couples communicate better with each other. This technique involves an acknowledgement of verbal renunciation of the right to vent anger through fighting, and a request for help. (Author/HLM)

A behavioral program to train elderly nursing home patients (N=25) in interpersonal skills was systematically developed and evaluated. On a behavioral measure of responses to situations that had been included in training, the Skill Training program was superior to the control conditions. However, learning failed to generalize to novel situations.…

Formulates some theories about the process of raising cultural awareness among psychotherapists. Identifies important themes or issues that should be addressed in this type of training, and evaluates the feasibility of a short experiential training program in preparing culturally effective psychotherapists and counselors. (Author)

In an effort to prove that mental health services can be lay administered, a training program was implemented in the rural areas of Cedar County (October 1972-April 1973) and Iowa County, Iowa (October 1973-May 1974). Recruited via personal or telephone contact, 20 trainees were selected who demonstrated they: were good listeners; did not impose…

The URTSA emcompasses group-dynamic as well as other relations training. The first two steps of relations training--"external and internal courses"--do not produce observable effects at group and organizational levels, but are necessary preliminaries. Group dynamics can be a force for positive change in the Swedish job world. (Author)

This report provides a comprehensive description and discussion of 5 years of activities supported by the National Institute of Mental Health for the Personnel for Parent Development Program designed to train mental health, social service and educational professionals to deliver specific types of group parent training services. The report details…