This paper describes a computer program based on the premise that successful counseling can be viewed as an interpersonal influence process composed of three basic features: sequentiality, flexibility, and constraint. An introduction to the INTERACT program explains how the program analyzes counselor/client and client/counselor transitions or…

This paper demonstrates how case stories can be used to disseminate the findings of several case studies on negotiating accommodations in the workplace. It highlights the power of interactive technology and of the partnership between the researchers and the Canadian Council for Rehabilitation and Work (CCRW). The paper describes the process of…

This counselor training program is based on the self-management concept which has been "field-tested", and which focuses upon trainee behaviors and is committed to self-directed change. Program participants were assigned to learning labs of six to eleven students where they worked in triads on a communication skills approach to interpersonal…