A systematic desensitization therapy program to reduce anxiety in speakers has been developed and implemented at Michigan State University for those students in basic speech courses who have been identified by "The Personal Report of Communication Apprehension" (PRCA) as having severe speech anxiety and thus being in need of Systematic…

Describes problems resulting from the use of immigrant industrial workers with poor language understanding and the method used to assess functional oral English for occupational purposes. While the form of assessment provides authentic data for company training and communication needs, further research is needed to resolve some problems. (MF)