This study examined use of a strategic planning process to reinvent a corporate training department. The naturalistic case describes how the corporate training function gained credibility and influence with senior management, developed alignment with organizational goals, and began transforming the function into a performance improvement…

The American Coalition of Citizens with Disabilities has undertaken a project to train disabled adults as volunteer consultants in vocational and career education. Consultants work with advisory panels mandated by legislation on such topics as individualized education programs, least restrictive environment, program options, and nonacademic…