This chapter describes a framework to guide collaboration between institutional research and other campus offices. Three examples are then provided to illustrate how the framework was applied successfully to actual projects.

This chapter describes the impact of an alternative spring break program on students at the Savannah College of Art and Design over a set of years as well as its effectiveness as a service-learning tool.

Faculty and staff at Indiana University-Purdue University Indianapolis (IUPUI) have developed several tools to assess campus civic engagement initiatives. This chapter describes the IUPUI Faculty Survey and the Civic-Minded Graduate Scale, and reports on findings from campus-based assessment and research.

This chapter will examine characteristics of first-year experience programs in community colleges, with specific attention to the extant research about their effectiveness, the ways in which research and program delivery can be integrated, and the unique challenges of delivering FYE programs and conducting research about them in community colleges.

This chapter describes the impact that participation in the Carnegie Classification for Community Engagement had on the institutions of higher learning that applied for the classification. This is described in terms of changes in direct community engagement, monitoring and reporting on community engagement, and levels of student and professor…

This chapter examines the differences between institutions with high and low levels of involvement in service learning as well as the differences between students with high and low levels of involvement. The study shows a correlation between institutional organization and service-learning emphasis and describes, at the student level, correlations…

This chapter describes how assessment of co-curricular student learning outcomes can be used as part of the institutional accreditation process and the opportunities institutional researchers and student affairs educators have to collaborate in those efforts.

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

This chapter describes how data on the extent of community service among a national representative sample of young college students were associated with "supports," including human, social, and cultural capital. This chapter helps fill missing information on estimates of the occurrence and persistence of community service, types of…

This chapter describes how canonical correlation was used in conjunction with an item response theory model to address the relationship between college students' civic engagement involvement and attitudes as undergraduates. The constructs of interest were students' participation in civic, political, and expressive activities, as well as…

The purpose of this research is to discuss development of the Logistical Tracking System (LTS)1 and evaluate the changes in processes and procedures at the University of Texas-Dallas (UT-Dallas) that were due to implementation of a new type of technology. The chapter elaborates on the positive and negative aspects of designing and constructing a…

The author describes practical steps for infusing the strategic plan throughout the organization. These steps have carried the University of Wisconsin--Madison effectively through two cycles of reaccreditation and planning. (Contains 1 figure.)

A former chancellor outlines how he successfully transformed the culture of his campus to enhance retention and student success.

The presence or lack of the teaching function, the use of unconventional delivery systems, and the principle of student-directed learning are three sources of differentiation among nontraditional programs. (Editor)

Oregon State University implemented Total Quality Management in nine phases: exploration; establishing a pilot study team; defining customer needs; adopting the breakthrough planning process; performing breakthrough planning in divisions; forming daily management teams; initiating cross-functional pilot projects; implementing cross-functional…