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Bers, Trudy – New Directions for Institutional Research, 2012
Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…
Descriptors: Benchmarking, Community Colleges, Accountability, Surveys
Bridges, Brian K.; Cambridge, Barbara; Kuh, George D.; Leegwater, Lacey Hawthorne – New Directions for Institutional Research, 2005
The authors examine the promises and prospects of using student engagement data to promote success at minority-serving institutions.
Descriptors: Minority Groups, Research Problems, Student Improvement, Evaluation Utilization
McLeod, Willis B.; Young, Jon M. – New Directions for Institutional Research, 2005
A former chancellor outlines how he successfully transformed the culture of his campus to enhance retention and student success.
Descriptors: Community Colleges, Change Agents, Personal Narratives, Organizational Culture

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