Describes as example a parents' center in London to examine impact of evaluation exercises on people and services being evaluated. Questions whether evaluators are measuring the right things, whether evidence is valid, and what effects an evaluation may have on services. Identifies features of research and evaluation that are most likely to…

Describes development of the Sure Start program in the United Kingdom, focusing on the level of government support, policy development, and implementation. Maintains that the program is a prime example of "joined-up government" and evidence-based policy making. Outlines the program's evaluation strategy, including indicators of success.…