These protocols represent a working guide for planning and implementing national sample assessments in connection with the national Key Performance Measures (KPMs). The protocols are intended for agencies involved in planning or conducting national sample assessments and personnel responsible for administering associated tenders or contracts,…

Planning from a strategic perspective has been a mainstay of organizational management for decades. Founded in the private sector, strategic planning is now embraced by the nonprofit world as a catalyst for sound resource allocation, transformative decision making, and motivating staff. Student affairs professionals who think, plan, and act…

This document describes major examples of trailblazing and pioneering efforts that are playing a role in designing new directions for student support. The work is being carried out at school, district, state, and national levels. The endeavors are grouped into three categories: (1) places where broad-based systemic changes are underway, (2) places…

Traces the development of Lima Community College's computer literacy program, which uses the library as the site of ongoing computer education. Explores such factors in program development as funding, hardware choice, and implementation steps. Responds to several myths about computers, e.g., microcomputers take up little space and reduce staffing…