This handbook presents the steps that must be taken to assure an effective and meaningful volunteer program. The handbook is comprised of the following chapters: I. Volunteering--History and Philosophy; II. Areas of Volunteering; III. Board--Purpose and Functions; IV. Organization of Volunteer Service; V. Recruitment and Promotion; VI. Interview and Placement; VII. Orientation of Volunteers; VIII. Retention of Volunteers; IX. Record Keeping; X. Budgets and Financing; and XI. Evaluation of Program. (DB)