Mentorship is essential to the health of any institution; sharing knowledge and experience transforms managers into stronger leaders and helps less senior employees improve their job skills. Noted reference librarian and researcher Lee offers librarians at all levels both her experience and her ideas about establishing a formal mentoring process…

Communities of practice offer reference librarians a conceptual model through which to develop and maintain general and subject specific knowledge. Reference librarians acquire general and subject-specific knowledge in many ways, sometimes independently and sometimes collaboratively. Applying the concept of the "community of practice" to reference…