The quality movement in U.S. organizations does not have to deteriorate to a fad if there is real commitment to innovation and continuous improvement. The quality movement has the potential to enable process improvements, breakthrough thinking, and mutual accountability of individuals and teams. (SK)

Discussion of document ranking methods to calculate the conceptual distance between a Boolean query and a document focuses on the Knowledge-Based Extension Boolean Model which evaluates weighted queries and documents effectively and avoids problems of previous methods. Semantic networks are discussed, and is-a hierarchies are explained. (21…

Proposes a solution to the problem of preventive microcomputer maintenance in libraries. The strategy involves a batch program, small paper form, simple WordPerfect macro, and on-diskette log form which saves time, quickly generates standard reports, increases efficiency, eliminates most paperwork, and offers the flexibility for modification and…

Reviews methods of text segmentation for Chinese text retrieval systems, including single character-based approaches and multicharacter-based approaches; discusses problems of Chinese text segmentation, including morphological complexities, ambiguity of segmentation, and natural language parsing problems; and suggests further research. (Contains…

Critical issues for technology education (TE) identified by a 25-member Delphi panel were identification of the knowledge base, curriculum development approaches, interdisciplinary approaches, and teacher education reform. Problems identified included inadequate marketing/public relations, teacher shortage, lack of content consensus, and…

Defines proactivity as a way of behaving that directly alters your work environment. Discusses the role of initiative; proactive school librarians; change opportunities; change-oriented goals; and the downsides of proactivity, both institutional and personal. (LRW)

An experienced library technology manager relates what happened in the wake of a serious library computer virus attack, which he accidentally unleashed. The narrative describes the combination of coincidences, mistakes, assumptions, and delays that caused the incident, and outlines the 10 key lessons learned. (AEF)

Identifies presenters' aversion to an Internet-assisted presentations for fear of failed Internet connectivity, and discusses options offered by "offline browsing" software that allows users to download information for later offline use. Lists features of an ideal offline browser. Illustrates problems with early backup methods. Reviews…

Discusses the history of the reference reform movement that began with an article that described what was wrong with reference. Highlights include the use of technology; remote access; tiered service; appointment-based reference service; alternative staffing patterns; and providing adequate resources to enhance reference service. (LRW)

Describes the formidable problems confronting sub-Saharan universities such as increased enrollment, fiscal challenges, quality issues, and rising graduate unemployment, and how private universities are increasingly seen as an alternative. Examines the challenges and opportunities facing these private universities. (EV)

Carpet can serve as a type of finish over concrete, improves the acoustical environment, and helps build a more conducive, personalized learning environment. Problems associated with carpeting are related to raw materials, texture, cleaning materials, cost factors, moisture, and alleged contribution to poor indoor air quality. Recommendations are…

Discusses the use of Web log analysis to help understand user visit patterns to Web sites and describes the use of computer software to generate a variety of interactive visualizations of log data that can be used to explore server data across various dimensions. Explores difficulties of data collection, presentation, and interpretation.…

Outlines strategies for a successful collaboration with multimedia vendors. Topics include vendor and client responsibilities; six phases of a multimedia project, including analysis, design, audiovisual production, development/programming, implementation, and evaluation; and potential problems and solutions. (LRW)

Schools should beware questionable practices of many dot.com companies offering attractive rebates for purchases made online. High rebate rates are often designed to drive traffic to a particular site, but fine print can change overnight. Companies' connections to schools are tenuous and are driven by profit. (MLH)

Describes the use of interactive whiteboards, a new type of instructional presentation technology that allows users to control computer applications from the board. Highlights include vendors; multimedia online instruction; rear-projection models; examples of classroom uses; contests and opportunities for schools to obtain interactive whiteboards;…