Over the past five years, the number of complaints filed against agencies collecting on behalf of the U.S. Department of Education has grown by 45 percent. The Federal Trade Commission, which oversees the entire industry, received 142,743 complaints involving debt-collection companies last year, though only some involved student loans. Consumer…

A new president comes to the job with enthusiasm and optimism. The board that hired the president, as well as the faculty and staff members who anticipate the new leader's arrival, share those sentiments. Some people hope he or she will do as well as the previous president; more often, they hope the new president will do everything that the…

With a house languishing in the real-estate doldrums of southwestern Ohio, Edward F. Leonard III and his family have lived apart since he took over as president of Bethany College, in Kansas, nearly a year ago. Their situation is like that of many faculty members and administrators frustrated by housing prices across the country. Existing-home…

As it enters its tenth decade, the American Association of University Professors (AAUP) struggles with its image. As the chief higher-education organization representing professors nationwide, the AAUP is best known for its widely cited statements on academic freedom and tenure. But in the last generation, even as the number of professors in the…

Discusses how for colleges, disposing of thousands of old computers each year is a problem demanding more attention as both recycling costs and environmental considerations grow. (EV)

This article reports that language barriers and faculty turnover are the major challenges to an American college's struggles to deliver value to students in China. The Liaoning Normal University-Missouri State University (LNU-MSU) College of International Business, a collaboration between MSU and a local university in China, is designed to mirror…

Explores why "presidential control" of college sports, a tenet of reform efforts, raises questions when presidents themselves are responsible for the problems facing some athletic programs. (EV)

Describes reasons for a shortage in pharmacy students, including increasing demand for the services of pharmacists, a longer degree program, a strong economy, and poor working conditions. (EV)

Describes how ugly incidents involving a fraternity and sororities prompted two campuses to take a hard look at the powerful systems. (EV)

Describes how the small Ave Maria College of the Americas in Nicaragua, which turned from Baptist to Roman Catholic after receiving $3 million from the founder of Domino's, has had a difficult transition. (EV)

Describes how California's Peralta Community Colleges District decided to hire an outside company to manage its computer networks, but that problems cause it to now want a technology boss on its own staff. (EV)

Discusses how librarians are expressing concern over "bundled" collections of electronic journals from Elsevier Science, saying that the terms of the agreements are unreasonable. (EV)

Describes how readership of online student newspapers is on the rise, but that few of them are making any money. (EV)

Explores why, although Golden Key has gained a large membership, many other honor societies question its mission. Its founder has been ousted amid charges of lax standards and improper encounters with students. (EV)

Describes how, backed by a wealthy alumna, Wells College's efforts to spruce up Aurora, New York have angered residents. (EV)