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McKinnon-Crowley, Saralyn – Journal of Student Affairs Research and Practice, 2023
During the 2020 period of the COVID-19 pandemic, higher education delivery changed drastically. Using document analysis and interviews with staff and students, in this article I address how the practice of financial aid changed during the COVID-19 pandemic. Staff reported that these changes created problems with technology and radically increased…
Descriptors: Student Financial Aid, Higher Education, Pandemics, COVID-19