Auraria Library purchased Innovative Interfaces, Inc.'s Millennium Electronic Resources Management (ERM) to manage data about acquisitions, licensing, troubleshooting, and usage statistics of electronic resources. After 3 days of implementation, the software vendor enabled resources records to display. As a result, the electronic resources team…

This transcript contains the text of a speech and five panel presentations on the problems of people with hearing impairments and the provision of academic library instruction to deaf students. Herbert W. Larson describes: methods for effectively communicating with the deaf; the use of signing, lip reading, and interpreters; colleges for the deaf;…

Discusses biographies written for young adults and describes problems with inferior writing in many of them. Examples of both good and bad biographies are given, and problems highlighted include unimportant details, a failure to make facts interesting, an absence of personal information, and an emphasis on neutrality from fear of bias. (LRW)

This document presents guidelines for handling disruptive behavior in the Schenectady County Public Library (New York). Specific responses are listed for dealing with questions about library selection policy and sudden patron illness or injury. Also listed are responses to problem situations involving angry or irate patrons, assault or physically…

This essay on problems associated with library reference service and personnel discusses the pros and cons of four approaches designed to improve staff utilization and quality of performance--hiring additional staff, automation, alternative staffing arrangements, and planning and rearrangement of priorities. Fourteen sources are given. (EJS)

Six prominent consultants consider the technical dimensions of retrospective conversion, the appropriate standards to employ, the proper relationship of conversion activities to the entire automation project, and several options available for converting a bibliographic database into machine-readable format: online or batch shared cataloging…

Description of the history of a statewide interlibrary loan and electronic mail telecommunications network highlights difficulties and reinforces the idea that off-the-shelf systems are preferable to in-house system development. Recommendations include: solicit expert technical advice (including review by an independent programmer); choose…

Consideration of problems associated with development of national database for bibliographic control of library materials, focuses on those which "alert" individual directors, and those created by organizations and people not under immediate control. Standards, objectives, change, ownership and distribution, economic and legal issues,…

Describes a computerized database of social sciences research activities in Israel. The problems of constructing a database in a small country with special linguistic problems are covered, and the printed products and services offered are described. (Author/EM)

This paper briefly reviews the development and current problems of school libraries in Quebec with emphasis on trends since 1960. The provisions of the 1960 "Code Scolaire" for school libraries are outlined (in French). Also listed (in French) are recommendations concerned with school libraries from "Le Rapport Parent," a…

This discussion of the problem of funding college and university media centers outlines the general categories of available support, assesses current prospects of attracting funds for instructional technology in higher education, and explores the implications that a media center poses for a library's internal budget policy. Twenty-nine references…

This assessment of the library profession's response to technological innovation focuses on the handling of nonprint collections. Highlights include definition of nonprint materials; basic considerations in conservation and environmental concerns (temperature, dust, light exposure); the problem of security and storage procedures; and circulation…

There are no foolproof solutions to Internet access in libraries. This article lists selected library solutions, what not to do, and what to do: pick a common-sense approach, focus on customer service, keep an open mind, avoid accepting or repeating hearsay, and find common ground. Includes highlights of the Orange County (FL) Library System's…

Focuses on failure of libraries to study or publish comparative costs of cataloging before and after automation. Discussion covers current situation; coping with change; MARC and Anglo-American Cataloging Rules Revised solutions (Library of Congress (LC) revisionary practices, Dewey classification changes, LC subject headings); and question of…

Suggests that as automated information services become more prevalent, it is essential that libraries find permanent funding to support this activity. Funding of information provided by an online search that satisfies legitimate educational and research needs with monies from print materials budget is considered. Three reactions to essay are…