The problem-solving process within counseling was analyzed by extending a problem-solving model proposed by D'Zurilla and Goldfried. The counseling process is a problem-solving event, a perspective that may lead researchers into new research problems and greater specificity. Research from psychological, industrial, and counseling fields delineated…

Offers a conceptual model based on two encompassing perspectives: (1) negotiating as a set of dilemmas that are derived from the "cooperation-fighting" polarity and (2) negotiating as a composition of four kinds of activities, each connected to a different intention. (Author)

A review of the emergence of the neutral function in the context of collective bargaining to determine whether it might have application to higher education impasses of the l980s is outlined. A history of mediation and arbitration in labor disputes in the United States is provided. (MLW)

The results of two experiments showed that five year olds can learn to solve class-inclusion problems if they are forced to consider the contradiction between their incorrect answers and their correct counting of the superordinate and subordinate classes. (JMB)

When managed effectively, conflict can lead to goal satisfaction, more creative solutions, and enhanced commitment to relationships. Approaches to conflict management are discussed and categorized. Similarities and contributions of widely used models are presented. Models that convert conflicts into problems to which problem-solving techniques can…

Presents a number of conflict resolution skills and strategies which can be effective in handling the conflicts arising from the predictable differences--indeed hostilities--associated with Title IX. (Author/RK)

Identifies three conflict styles or characteristic sets of strategies people use to handle conflict. Advocates the use of principled negotiation so as to enable people in conflict to arrive at a solution that is acceptable to, and meets the needs of, both sides. Shares strategies for developing skills in principled negotiation. (RJM)

Examined interdependent and disengaged friendships in a middle-class sample of suburban Israeli adolescents for differences in reports on conflict behavior. Found that older adolescents reported more conflicts over private disrespect than younger adolescents; younger adolescents reported more conflict over public disrespect and undependability…

This column examines how to reconcile differences in parents' and teachers' ideas of learning and prevent the negative effects on children when teachers and parents do not agree, recommending that good conversation and communication are the best ways to prevent such conflicts from happening in the first place. (SM)

Develops a contingency model for managing a variety of corporate crises. Views crisis management as an information-processing situation and organizations that must cope with crisis as information-processing systems. Attempts to fit appropriate information-processing mechanisms to different categories of crises. (PRA)

Develops a profile of preferred conflict-management behaviors and strategies of a sample of principals in a large urban school district with site-based managed schools. Results reflect principals' preference for solution-oriented conflict strategies, where differences are resolved through collaborative and integrative problem solving. (Contains 85…

Examined effectiveness of an 8-week "Wheel of Choice" intervention to discuss positive forms of conflict resolution among first graders. Found that students developed more positive strategies for solving conflicts. Physical and verbal aggression decreased from the first to the eighth week. Students used the "Wheel of Choice"…

Identifies principles of violence prevention derived from the Resolving Conflict Creatively Program (RCCP), which operates in schools throughout North America. Focuses on societal changes, appropriate responses to these changes, and examples of ineffectual punishment. Describes RCCP, offers an evaluation of the program, and charts a course for the…

It is argued that to deal with conflict effectively in a college or university, it is necessary to be aware of the structural relationships and antecedent conditions that cause it, and to watch for early signs of trouble. Seven levels of conflict are identified and strategies for resolution are suggested. The importance of early intervention is…

Describes a technique to disengage the power play during a conflict by getting the overadequate pursuer to step back and pursue less, thus forcing the passive-aggressive distancer to mobilize more effectively in her or his own behalf. Provides a three-step plan to defuse a power play and gives a case example. (KW)