Examined sex-typed traits (instrumentality and expressiveness), the work environment (demands and interpersonal resources), and importance of stressor episodes as predictors of measures of coping (avoidance, problem reappraisal, and active problem solving) with 132 managers. Found women more likely to use avoidance and problem-reappraisal coping,…

Noting that power struggles between parents and children provide rich opportunities for parents to teach children how to deal with strong emotions and for parents and children to solve problems together, this book provides parents with "emotion coaching" strategies for identifying the emotions and needs that can create daily hassles.…

Instructional materials are provided for a course that deals with improving assertiveness and attitude at work. Designed for use in a workplace literacy project, the course, developed by Mercer County Community College (New Jersey) and its partners, is also intended to teach students techniques of dealing with difficult people and effective…