Published studies have reported that Information System (IS) projects succeed or fail based on how effectively the organizational issues were understood and addressed in the specification, development and implementation stages of the project. This is particularly true in the design and delivery of Inter-Organizational Systems (IOS) that can affect…

In order to evaluate the effectiveness of problem-solving groups, a study developed a model of group problem-solving behavior, and applied the resulting conceptual framework to 16 actual evaluations of quality circle programs (defined as a group of 3-15 persons from the same work area who meet for problem-solving). The model divides each of the…

This paper is an account of the theoretical and practical underpinnings of the Decision-Proposal Modification Coding System (DPM), which allows researchers to study more accurately the many aspects of group decision making in organizations. Following an introduction that reviews and supports arguments for process-oriented research on decision…

The Florida Assessment and Diffusion System (FADS) represents a systematic approach to organizational change, emphasizing the interpersonal communication dimension of the change process. FADS encourages a systems approach to change, but is flexible enough to allow for procedural changes in response to specific user needs. The model assumes a…

Continuing educators can gain knowledge about their programs' environments, as well as predict the outcomes of change processes, by utilizing an emerging systems concept called the communication model. Utilization of the communication model involves three steps: (1) diagramming the perceived reality of the organizational system, (2) using the…

Employees in different kinds of organizations were surveyed for their perceptions of their companies' client and operational problem-solving networks. The individuals came from a manufacturing firm, a community college, a telephone company, a farmers' cooperative, and a hospital. Interviews were conducted with those people reporting numerous…

This paper explores the fault-tree analysis approach to isolating failure modes within a system. Fault tree investigates potentially undesirable events and then looks for failures in sequence that would lead to their occurring. Relationships among these events are symbolized by AND or OR logic gates, AND used when single events must coexist to…

Local school districts must strengthen their innovative capacity in order to respond effectively to the problems facing them. Success depends on both an organization's technical capacity to match problems with appropriate solutions and its political capacity to move an innovation through the process from adoption to incorporation. Research shows…