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Warren, Ann – Balance Sheet, 1978
Incorporating student-inspired incidences with typical office simulation activities can result in increased student involvement and enthusiasm. (BM)
Descriptors: Creativity, Office Occupations Education, Office Practice, Problem Solving
Wingo, Rosetta F. – 1978
Designed for office occupations teachers, this guide presents seven critical incidents that provide students with practice in human relations. The critical incidents focus on the following topics: office rumors, excessive borrowing, remembering names, adapting to change, carrying your load of work, personal calls on office phones, and coffee break…
Descriptors: Critical Incidents Method, Employer Employee Relationship, Human Relations, Office Occupations