This teaching case discusses the analysis of an electronic voting system. The development of the case was motivated by research into information security and management, but as it includes procedural aspects, organizational structure and personnel, it is a suitable basis for all aspects of systems analysis, planning and design tasks. The material…

Discussion of the role of small group performance focuses on solving problems to improve performance. Types of tasks and their effects on groups are described; group resources are discussed; factors affecting group process are explained; and a flowchart for solving group performance problems is presented. (LRW)