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Direct linkBordewieck, Martin; Elson, Malte – Applied Cognitive Psychology, 2021
Troubleshooting is a particular problem-solving process comprising error detection, fault diagnosis, and system restoration. Since automation of systems has become increasingly complex and ubiquitous, troubleshooting skills are crucial to maintain safety and security in a variety of contexts. The planned study aims at examining troubleshooting…
Descriptors: Problem Solving, Error Patterns, Visual Aids, Cognitive Style
