Purpose: This study aims to present Dramatic Problem Solving Facilitation Model (DPSFM) and Interactive Management (IM) as innovative alternative dispute resolution approaches that incorporate communication technologies in recording and analyzing data. DPSFM utilizes performance-based actions with facilitation methods to help participants design…

Using video to communicate between two opposing groups lets each side work through the issue's emotional aspects and outlines possible solutions. (Author/JOW)

Third-party intervention is increasingly recognized as an effective means of settling social, institutional, community, and interpersonal disputes. Traditionally, mediation efforts have been directed toward conflicts involving labor/management relations. Since the 1960s, however, mediation efforts have also been applied to situations involving…

The three dimensions of the quality of the environment for human resource development are discussed as issues of opportunity versus deprivation, issues of growth inducing versus growth destroying interventions, and issues of utilization versus non-utilization of human resources. Both pathology and potential are illustrated by descriptions of our…