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Download full textGoho, James; Webb, Ken – 2000
This paper analyzes planning at Red River College in Manitoba. The paper suggests that the decision-making process be effectively linked with analytics. The fundamental role of institutional research and planning in postsecondary education is to provide the analytic and planning inputs that can facilitate decision-making. It is necessary to…
Descriptors: Action Research, Change Strategies, Community Colleges, Decision Making
Needham, Robbie Lee; And Others – 1992
The three principle elements of Total Quality Management (TQM) are a focus on customers; an attitude of continuous improvement of a system; and the involvement of everyone within an organization. At Delaware County Community College (DCCC) in Media, Pennsylvania, the first phase of implementing TQM focused on educating top management for the…
Descriptors: Administrative Organization, Classroom Techniques, College Administration, College Faculty
