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Fortney, Kathleen S.; Yamagata-Lynch, Lisa C. – Performance Improvement Quarterly, 2013
This naturalistic inquiry investigated how instructional designers engage in complex and ambiguous problem solving across organizational boundaries in two corporations. Participants represented a range of instructional design experience, from novices to experts. Research methods included a participant background survey, observations of…
Descriptors: Instructional Design, Work Environment, Corporations, Self Concept
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Pearlstein, Richard B. – Performance Improvement Quarterly, 2012
Most executives have not heard of human performance technology (HPT), but a recent Google search showed 25 times more Google hits for "lean six sigma" than for "human performance technology." This article describes five factors that make HPT a hard sell: (1) HPT is not part of standard business jargon, (2) organizational executives associate…
Descriptors: Expertise, Problem Solving, Performance Technology, Performance Factors
Ertmer, Peggy A.; Stepich, Donald A.; Flanagan, Sara; Kocaman-Karoglu, Aslihan; Reiner, Christian; Reyes, Lisette; Santone, Adam L.; Ushigusa, Shigetake – Performance Improvement Quarterly, 2009
This exploratory study examined differences in the problem representations of a case-based situation by expert and novice instructional designers. The experts and half of the novices (control group) received identical directions for case analysis, while the other novices (treatment group) received additional guidelines recommending analysis…
Descriptors: Control Groups, Instructional Design, Problem Solving, Case Studies