Describes how experts create and use "bundles"--organized, highly selective collections of information--to help solve problems and maintain situation awareness. Based on fieldwork in an intensive care unit, five examples of bundles are described that illustrate the variety of bundles in use. A summary of bundle properties is given. (AEF)

Describes operations research as an important management tool that can aid library managers in effectively using available resources and as a set of analytical tools that can enable researchers to better understand library and information services. Early history, definition, models, applications to libraries, and impact are noted. Twenty-five…

Provides historical perspectives on preservation of records and highlights needs in library preservation, including a systems or engineering approach to conservation problem solving. Current educational efforts of Library of Congress and United States library schools such as School of Library Service at Columbia University are outlined. Two…

Examines the role of research in assisting library managers to operate libraries more effectively. Strategies for research and for library managers to better create and use research are suggested; conceptual and practical issues that affect research utilization are discussed; and the need for improved efforts by both library managers and…

Nine articles in this festschrift for Herbert Goldhor explore relatively new and innovative approaches to problem solving in libraries. The articles identify and discuss methods and techniques of applied and evaluative research, consider conceptual and practical issues related to problem solving in libraries, and recognize Goldhor's many…

Reviews research on obsolescence (decline over time in validity or utility of information), citing two major state-of-the-art reviews and subsequent research involving citation studies and use studies based on circulation and reshelving statistics. A problem-solving management model developed to aid libraries deal with obsolescence is discussed.…

To meet the challenges of societal change, technological development, and economic retrenchment, libraries must develop problem-solving strategies such as marketing which can help libraries serve their clients more effectively. Marketing components are presented in the context of a customer orientation. (AEF)