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Peer reviewed Peer reviewed
Sarkodie-Mensah, Kwasi – Catholic Library World, 2000
Discusses the problem library patron from various fronts: historical, personality traits, importance of complaints, nature and types of problem patrons and their behavior, technology and the newly-bred problem patron, strategies for dealing with problem patrons, and ensuring that library administrators and other supervisors understand the need to…
Descriptors: Behavior Problems, Libraries, Library Administration, Library Policy
Peer reviewed Peer reviewed
Eisenberg, Michael B.; Spitzer, Kathleen L. – Catholic Library World, 1991
Addresses the implications for education of the expansion of information technology and proposes a model for teaching information skills within the context of an overall process. A model called the "Big Six Skills" is presented, and its application to information problems related to school, life, and work are explained. (10 references)…
Descriptors: Course Integrated Library Instruction, Data Interpretation, Elementary Secondary Education, Information Literacy